This function will return an array containing the above information as a return value, but if this fails it will return an integer which is a System Error Code. All the System Error Codes can be found here:http://msdn.microsoft.com/en-us/library/ms681381%28VS.85%29.aspxIn my case, it returned 5, in which I immediately knew why and fixed the issue right away.In the case of mnemotronic at netscape dot net, here in the documentation notes, it returned 1060 which is:ERROR_SERVICE_DOES_NOT_EXIST1060 (0x424)The specified service does not exist as an installed service.Again, it should not return FALSE, instead an System Error Code for Windows.